Focusing on Technical Support!
With specialized and 12+ years of experience in a challenging market. Our ambitious is to warrant the maximum up-time and decrease the medical equipment service turn around time, in a very new way in UAE market, for the brands that we serve. Meet us today to learn more.
Our Main Competencies
Know-How
Know-How by its true meaning: the team's experience is accumulated since 9+ years of working in the field up to knowing and solving higher managerial aspects.
Officially Trained
MedFlex team is officially trained by the manufacturer on many devices and equipment. Check below for the complete list.
IT Skills
IT cannot be ignored in medical and laboratory field. Our team is highly experienced in many aspects, for example: LIS integration support, Web-Interface services, databases virtualization, computer hardware diagnosis, software/firmware upgrades..etc.
Quality Management System
For all of our jobs, we follow a realistic and roboust standard operating procedures. With help of our cloud-based infrastructure and informatic KPI's, we will keep on tack for market support demans and self-improvement for our team.
MedFlex team attended below training with long hands-on experience:
Beckman Coulter - Urinalysis:
Leica Biosystems:
ORGENTEC:
Trinity Biotech:
Helena Bioscience:
HOLOGIC:
General Electric Healthcare - Cell Therapy:
Luminex Corporation:
DYNEX Technologies:
Others:
- Fully-automated urine microscopey and chemistry diagnostics system "iRICELL" from Iris Diagnostics-Beckman Coulter, USA
Leica Biosystems:
- Digital Pathology systems “Aperio scanners and IT infrastructure, two levels training” - from Leica, USA
- Digital Pathology system Aperio Versa from Leica, UK
- Immuno-Histo-Chemistry machines “Bond-MAX” and “Bond-III” from Leica
- High-end Leica Stereo and Digital microscopes for industrial and medical applications
- Tissue Processor ASP6025 from Leica, Germany
- Tissue processor TP 1020 from Leica, Germany
- Embedding Stations EG1150 H+C and Arcadia H+C from Leica, Germany
- Auto-stainer systems ST5020 and ST5010 from Leica, Germany
- Cover-slipping system CV5030 from Leica, Germany
- Cryostat systems CM1xxx from Leica, Germany
- Microtomes RM22xx and RM2135 RTS from Leica, Germany
ORGENTEC:
- Autoimmune and infectious disease ELISA assays “Alegria” closed-system from ORGENTEC, Germany
Trinity Biotech:
- HPLC system for Hemoglobin variant tests “Premier Resolution system” from Trinity Biotech, USA
- HPLC system for HbA1c tests “Premier 9210” from Trinity Biotech, USA
- HPLC system for Hemoglobin variant (adults & infants) tests “Ultra 2” from Trinity Biotech/Primus, USA
Helena Bioscience:
- Fully-automated gel electrophoresis system “V8” from Helena, UK
- Fully-automated gel electrophoresis system “V8 Nexus” from Helena, UK
HOLOGIC:
- Liquid Based Cytology (LBC) slide’s imager “I^2 Thinprep Integrated Imager” from HOLOGIC
- Liquid Based Cytology (LBC) fully-automated slides preparation system “ThinPrep 5000” from HOLOGIC, USA
- Liquid Based Cytology (LBC) slides preparation system "ThinPrep 2000" from HOLOGIC, USA
General Electric Healthcare - Cell Therapy:
- Cell separation for Stem Cell Banking systems “SEPAX, SEPAX 2, SEPAX Net and Cool-Mix) from BioSafe, Switzerland
Luminex Corporation:
- HLA typing laser flow-cytometry based on the system “Luminex 200” from Luminex, USA
DYNEX Technologies:
- Fully-automated ELISA microplate workstation "DSX" open-system from DYNEX, Germany
Others:
- Electrical Safety Testing from Fluke, USA
- Pipette Calibration System from A&D, Japan and Artel PCS USA